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Privacy Policy
We aim to provide our customers with the best service possible to ensure you walk away happy with your much-appreciated purchase from Imaginary Friends Studios! We do our best to take the utmost care in handling and packaging your items so that you receive them in as pristine a condition as possible. Refund Policy --------------------- A full and unconditional refund wil be made in the following instances: 1. No stock of the product is available after purchasing and payment for it. 2. The customer wishes to withdraw the transaction as long as the order as not yet been processed. Exchange Policy -------------------- We will make an exchange in the following instances: 1. The product delivered is not as the customer ordered and paid for. 2. The size of the product delivered is not as the customer specified. 3. The product contains damage or an error made in the printing/manufacturing process. We do not take responsibility for any damage caused to the product(s) during shipping and will not make an exchange or refund in such cases. |
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